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SUPPORT
Support for all our products is included when a maintenance agreement is signed. Our local support is open during office time, 8.30 am to 5 pm. At other times our customers are requested to apply for support directly from the supplier, see the contact information below.
 

Local support, IEI

E-mail

support@iei.se
 
Torbjörn Jansson +46 8 4101 9467 +46 708 779 467
Johan Palm +46 8 4101 9462 +46 708 779 462
Stefan Eriksson +46 8 4101 9464 +46 708 779 464

 


SoftBase

 
Phone Support
Available 24 hours, 7 days a week
International: 828-670-9900
 
Documentation, upgrades etc. "Customer Care Package" http://www.softbase.com/sblogin.php.
The password reuired you'll get by contacting IEI.

 

Open Software

Phone: 407-788-7173
FAX: 407-788-8494

Support E-mail:
(for technical support)
support@mail.open-softech.com


Mailing Address:
Open Software Technologies, Inc.
P.O. Box 162652
Altamonte Springs, FL
32716-2652
http://www.open-softech.com/


 

Please remember to provide your product license key when contacting our support staff.